Warranty Policy


StateLogic, LLC PALC series data acquisition products are covered by a limited warranty against defects in material and workmanship for a period of one year. This warranty applies to the original end-user purchaser. After Statelogic, LLC has determined that the product is defective and under warranty, the customer shall return the product to Statelogic, LLC shipping prepaid. All transportation risks and costs in connection with this warranty service are the responsibility of the purchaser. StateLogic, LLC will, solely at its option, repair or replace this product with a functionally equivalent new or factory-reconditioned product during the warranty period and return it to the customer freight prepaid. If the product is not under warranty, Statelogic, LLC will evaluate repair costs and repair such on a per-unit basis. No on-site services are covered under this warranty.

StateLogic, LLC warranty covers only those defects which arise as a result of normal use of the product, and do not apply to any product: (i) which has been repaired or altered unless done or approved by StateLogic, LLC, (ii) which has been altered or damaged by accident; (iii) which has been subjected to unusual physical or environmental electrical or mechanical stress, misuse, abuse, or negligence.

In no event shall Statelogic, LLC be liable to the purchaser or any third party for any special, indirect, incidental or consequential damage (including, but not limited to, loss of equipment, plant or power system, loss of data, loss of profits or revenues), additional expenses arising out of the use of or inability to use the hardware, software, or equipment and based on any theory of liability including breach of contract, breach of warranty, tort (including negligence), product liability or otherwise, or claims against the user by its employees or customers resulting from the use of the information, recommendations, descriptions and safety notations supplied by Statelogic, LLC. The maximum liability of StateLogic, LLC is (at it's option) the purchase price for such affected products, or repair or replacement of such products.

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